Terms of Service

1. Service

SupplyMirror monitors product pages that you choose, records observed price and stock information, sends alerts, and may perform store actions that you explicitly configure. Monitoring results depend on third-party websites and are not guaranteed to be continuously available or error-free.

2. Your accounts and sources

You must have the right to access every supplier page, store account, credential, and integration you connect. You may not use SupplyMirror to bypass access controls, misuse third-party services, or monitor content unlawfully.

3. Automation and merchant responsibility

Store automation is optional. You remain responsible for prices, inventory, tax, fulfillment, customer promises, and the commercial consequences of automated changes. SupplyMirror uses safety checks and verification, but you should configure limits that match your business.

4. Subscriptions

Paid plans show their monthly EGP prices, capacities and payment terms before an order is placed. A welcome discount, when offered, applies only to an eligible first payment during the displayed offer window, not future renewals. Trial and complimentary access have separate eligibility rules.

Payment collection is currently disabled. No new manual wallet or bank transfers are accepted. Historical confirmed payments and refund rights remain valid under their applicable terms. After an authorized payment gateway is enabled, new paid access will be activated in the customer's SupplyMirror workspace after payment verification. Automatic renewals require separate explicit customer consent and disclosure before checkout. Plan limits cover monitored products, stores, team members, and check frequency.

5. Availability and third-party services

Supplier sites, Shopify, WooCommerce, payment providers, email providers, and other external services are outside SupplyMirror control. Changes, outages, CAPTCHA, authentication requirements, rate limits, or account restrictions at those services may interrupt features.

6. Acceptable use

Do not use the service to attack systems, evade security controls, scrape prohibited private data, distribute malware, impersonate others, or violate applicable law or third-party terms.

You must respect supplier restrictions and hold permission or another lawful basis to access, copy and reuse the affected material. Proven severe or repeated violations may result in source blocking, disconnection, account suspension or termination after proportionate review. Changes to material contractual obligations will be notified and consent obtained where required by law.

Suppliers and rights holders can read the supplier protection policy and report misuse without creating a SupplyMirror account. An allegation alone does not establish wrongdoing.

7. Liability

To the maximum extent permitted by applicable law, the service is provided without warranties that every supplier observation or automated decision will be accurate or uninterrupted. Nothing in these terms excludes liability that cannot legally be excluded.

8. Changes and contact

Material changes will be published with an updated date and any notice or additional consent required by applicable law. Publishing a clarification does not by itself change existing account access or financial records.

SupplyMirror is the service name, operated by the individual Galal Al-Din Mahmouad Galal (جلال الدين محمود جلال), not a registered company. For billing, privacy, cancellation or refund assistance, contact support@supplymirror.com, visit https://www.supplymirror.com/contact or call +20 122 227 2133. Any merchant legal name and registered address must match verified merchant documents; they are not represented by the service brand alone.